Refund & Cancellation Policy
Our refund rules are designed for digital services and depend on service delivery status and confirmed scope.
Digital services
Scope confirmed
Subscription cancellation
Note: We provide digital IT services only. No wallet services, no aggregation, and no physical shipping.
Request by email
support@montazericomputers.com
Digital Services
Refund eligibility depends on whether service delivery has started and the scope agreed during confirmation.
One-Time Services
If delivery has not started, a refund may be approved. If delivery has started or work is partially/fully delivered, refunds may be limited or not applicable.
Subscriptions
Subscriptions can be cancelled according to the subscription terms. Cancellation applies to future billing periods; prior billing periods may not be refundable once service access has been provided.
How to Request
To request a refund or cancellation, contact support@montazericomputers.com and include your order details and reason.